Last Updated: June 16, 2026
This Privacy Policy describes how Patches Experts (“we,” “our,” or “us”) collects, uses, maintains, and protects information collected from users (“User,” “you,” or “your”) of patchesexperts.com and all related products and services offered through our website.
Personal Information We Collect
We may collect personal information from users in various ways, including when you:
- Visit our website
- Request a quote
- Upload artwork or designs
- Place an order
- Contact customer support
- Subscribe to newsletters or promotional communications
The personal information we may collect includes:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information
- Uploaded Artwork, Images, Logos, and Design Files
Users may choose not to provide personal information; however, doing so may prevent access to certain website features and services.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Time Zone
- Pages Visited
- Referral Sources
- Website Usage Data
This information helps us improve website functionality and user experience.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience.
Cookies help us:
- Remember user preferences
- Analyze website traffic
- Improve website performance
- Deliver relevant advertisements
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
How We Use Your Information
We may use collected information for the following purposes:
To Process Orders
We use your information to process payments, manufacture products, and deliver orders.
To Improve Customer Service
Your information helps us respond efficiently to inquiries, support requests, and feedback.
To Improve Our Website
We continually improve our website based on user behavior and feedback.
To Send Order Updates
We may contact you regarding order confirmations, production updates, shipping notifications, and customer support matters.
Marketing Communications
With your consent, we may send promotional emails regarding products, special offers, discounts, and company updates.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Payment Security
All payment transactions are processed through secure third-party payment providers. We do not store complete credit card information on our servers.
Protection of Your Information
We implement industry-standard security measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Our website uses SSL encryption to secure sensitive information transmitted online.
While we strive to protect your data, no method of transmission over the Internet is 100% secure.
Sharing of Information
We do not sell, rent, or trade personal information to third parties.
We may share information with trusted service providers solely for:
- Order fulfillment
- Payment processing
- Shipping and delivery
- Email communications
- Website analytics
We may also disclose information when required by law or to protect our legal rights.
Third-Party Services
Our website may use third-party services such as:
- Google Analytics
- Payment Processors
- Shipping Providers
- Marketing Platforms
These providers may collect information according to their own privacy policies.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Maintain business records
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw marketing consent
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Patches Experts
1082 Robin Rd
Hillsborough Township, NJ 08844
Email: info@patchesexperts.com
Website: patchesexperts.com